Office Management Professional Certification : Management Training Dubai UAE : Arab Institute for Accountants & Legal (AIAL)

Secretarial Certifications

Office Management Professional Certification

Managing a busy office can be a very demanding and challenging role. On one day you could be interviewing new members of staff, the next managing your office book-keeping and payroll. Our office management certification is designed to teach you the fundamental skills you will need to turn you into a highly valued and well-paid office manager who can confidently juggle different tasks. You’ll study areas such as the principles of effective HR, book-keeping, leadership attributes alongside becoming expert on some of the most common office software packages. All of which combined mean you can be confident that you have been trained to the highest level.

An efficiently run office is rarely remarked upon or celebrated, but an inefficient workplace can be the cause of much stress. This course will help you develop an assertive and organised approach to managing people and processes in your office to facilitate harmonious and productive working. It includes key management skills and planning techniques to improve information flow and achieve objectives.

Certification Issued By:

LMGO logo Leadership & Management Global Organization (LMGO - Switzerland) The Leadership and Management Global Organization (LMGO ®) is a global provider of leadership development and management research and certifications. Ranked among the world’s top providers of executive accreditation and standardization, LMGO helps clients leverage leadership and management to drive results that matter.

Membership By:

HACAM logo High Authority Council for Arab Managers (HACAM) HACAM believes that this certificate will be a valuable resource for professionals within the Arab world in order to understand how these and other processes for organizational improvement are interrelated. HACAM provides training program in the Middle East and targets Managers of quality-focused organizations/industries, professionals aiming to increase their effectiveness/ productivity and anyone interested in the field of quality.

Who should attend?

Relevant for anyone who deals with the day-to-day running of an office, including office managers, PAs and secretaries or administrative personnel.

Learning Outcome:

  • Understanding of the range of responsibilities and skills required by the office manager
  • Various approaches to use when dealing with the management of tasks, teams and individuals
  • Techniques to plan and manage workload effectively and achieve objectives
  • A checklist of systems and procedures to aid the smooth running of the office
  • Assertive communication and problem-solving skills


You are qualified to take this certification if you have any of the below requirements:

  • Must have at least one year experience in related field
  • Bachelors or Masters Degree

Career Prospects:

  • Receptionist
  • Office Assistant
  • Office Administrator
  • Public Relations Officer
  • Marketing Administrator

Course Parts:

  • Understand the role and responsibilities of an office manager
  • Work with others effectively
  • Use action plans to increase staff performance
  • Increase productivity and efficiency
  • Decide goals and set priorities for the office
  • Learn measurement techniques for clerical work
  • Deal successfully with stress
  • Plan and oversee projects properly
  • Assign responsibilities to your team and allocate resources
  • Measure your results and evaluate them against objectives
  • Resolve conflicts in the office
  • Learn to solve problems and make decisions systematically
  • Define the problem and think creatively to find a solution

How to Register?

  • Register Online or
  • Fill-up the registration form and visit the Institute, with the following requirements then pay the necessary fees.
    • passport copy
    • 1 copy of passport size photo
    • eligible certificate copy

Download Course Details

Download full details of this course.